Customer Service Associate II - Retail Front-End

Dollar Tree, Inc.; Birmingham (AL); Presencial; USD 17 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Employee Assistance Program

Retirement plans

Educational Assistance

Medical insurance

Dental insurance

Vision insurance

Resumo da oferta

Dollar Tree, Inc. in Birmingham, AL is seeking a Customer Service Associate II who will support daily store operations, assist with merchandising, and back up front-end duties as needed.

You’ll help create a clean, welcoming environment and interact professionally with customers and team members. The role emphasizes customer service, cash handling, and integrity, with opportunities to develop skills in merchandising, safety, and teamwork.

Qualificações

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsabilidades

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

Conhecimentos

Customer service

Communication

Organization

Problem solving

Integrity

Basic math

Following instructions

Physical stamina

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Dollar Tree, Inc. in Birmingham, AL is seeking a Customer Service Associate II who will support daily store operations, assist with merchandising, and back up front-end duties as needed.

You’ll help create a clean, welcoming environment and interact professionally with customers and team members. The role emphasizes customer service, cash handling, and integrity, with opportunities to develop skills in merchandising, safety, and teamwork.