Retail Customer Service & Front-End Associate

Dollar Tree, Inc.; Saraland (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Saraland, AL is seeking a part-time Customer Service Associate II to help with daily store operations, from merchandising to supporting customers. You will cross-train to assist at the cash register and switch to front-end duties as needed.

The role focuses on maintaining a clean, welcoming store with friendly customer interactions, while handling cash and protecting assets. You will support merchandising, stocking, and safety protocols daily.

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform frequent walking/standing tasks.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely according to standards.
• Merchandising and stocking as needed.
• Maintaining cleanliness throughout the store, including restrooms, floors, and trash.
• Ensuring a positive, safe, and respectful environment with customers and staff.
• Managing sales transactions while at the cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Integrity

Basic math

Physical strength

Education

High school diploma or equivalent

Job description

Dollar Tree in Saraland, AL is seeking a part-time Customer Service Associate II to help with daily store operations, from merchandising to supporting customers. You will cross-train to assist at the cash register and switch to front-end duties as needed.

The role focuses on maintaining a clean, welcoming store with friendly customer interactions, while handling cash and protecting assets. You will support merchandising, stocking, and safety protocols daily.