Customer Service Associate II: Merchandising & Front-End

Dollar Tree, Inc.; Lilburn (GA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations in Lilburn, GA. You will assist customers, manage transactions, and help with merchandising and cleanliness to create an inviting shopping experience.

You will be cross-trained to support cash registers and front-end duties, while maintaining a safe and friendly environment for customers and colleagues alike. This role emphasizes teamwork and reliability.

Qualifications

• Must have strong customer service orientation and ability to build positive relationships.
• Ability to follow instructions and interpret operational documents.
• Strong math skills for cash handling and basic accounting.
• Physical ability to lift 30–50 lbs and endure standing and walking.
• Maintain a clean, safe, and welcoming store environment.

Responsibilities

• Assist with daily store operations from merchandising to customer assistance.
• Support cash register operations and front-end duties as needed.
• Receive merchandise, unload trucks, and process freight safely.
• Maintain store cleanliness, including restrooms and floors.
• Ensure secure handling of cash and protection of company assets.

Skills

Customer service

Relationship skills

Organizational skills

Communication skills

Problem-solving

Integrity

Cash handling

Math basics

Lifting ability

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II to support daily store operations in Lilburn, GA. You will assist customers, manage transactions, and help with merchandising and cleanliness to create an inviting shopping experience.

You will be cross-trained to support cash registers and front-end duties, while maintaining a safe and friendly environment for customers and colleagues alike. This role emphasizes teamwork and reliability.