Customer Service Associate II — Growth, Perks & Part-Time

Dollar Tree Stores INC; Town of Richfield (WI); On-site; USD 2,135,000 - 2,204,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, assist customers, and help with front-end duties as needed. The role emphasizes a clean, welcoming environment and cross-training for cashier responsibilities.

Core duties include receiving merchandise, stocking, and maintaining store presentation while ensuring accuracy in cash handling and customer interactions. Prior retail experience and strong integrity are valued.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining cleanliness, including bathrooms, floors, and general areas.
• Ensuring a positive, safe, and respectful environment with customers and teammates.
• Managing sales transactions at the cash register and protecting cash assets.
• Other duties as assigned by leadership.

Skills

Customer service

Retail experience

Communication

Organization

Problem solving

Integrity

Cash handling

Education

High school diploma

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, assist customers, and help with front-end duties as needed. The role emphasizes a clean, welcoming environment and cross-training for cashier responsibilities.

Core duties include receiving merchandise, stocking, and maintaining store presentation while ensuring accuracy in cash handling and customer interactions. Prior retail experience and strong integrity are valued.