Customer Service Associate II: Front-End & Merchandising

dollartree; Stone Mountain (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate II in Stone Mountain, GA to support daily store operations, merchandising, and customer service. You will be cross-trained to assist at the cash register and switch to front-end duties as needed.

The role emphasizes friendly customer interactions, teamwork, integrity, and adherence to safety standards while handling merchandise and transactions. This position may involve lifting and standing for extended periods.

Qualifications

• High school diploma or equivalent is preferred.
• Retail or customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, trash, and general neatness.
• Ensuring a positive, safe, and respectful environment with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Cash handling

Inventory/merchandising

Communication

Lifting 30-50 lbs

Problem solving

Integrity

Teamwork

Basic math

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate II in Stone Mountain, GA to support daily store operations, merchandising, and customer service. You will be cross-trained to assist at the cash register and switch to front-end duties as needed.

The role emphasizes friendly customer interactions, teamwork, integrity, and adherence to safety standards while handling merchandise and transactions. This position may involve lifting and standing for extended periods.