Customer Service Associate I — Retail Guest Experience

Family Dollar Stores Of Louisiana LLC; Port Allen (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Employee discounts

Job summary

Family Dollar Stores Of Louisiana LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions at the register, and help keep the store stocked and clean.

The role emphasizes friendly, professional interactions and a safe, welcoming environment for customers and team members. Ideal candidates have a high school diploma or equivalent and prior customer service in retail or similar

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store including bathrooms and floors.
• Other duties as assigned

Job description

Family Dollar Stores Of Louisiana LLC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions at the register, and help keep the store stocked and clean.

The role emphasizes friendly, professional interactions and a safe, welcoming environment for customers and team members. Ideal candidates have a high school diploma or equivalent and prior customer service in retail or similar