Retail Customer Experience Associate I

Family Dollar Stores Of Louisiana LLC; Harrisonburg (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, pharmacy, dental, and vision,

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Louisiana LLC is seeking a Customer Service Associate to provide a great shopping experience by assisting customers, handling transactions, stocking merchandise, and maintaining store cleanliness. The role requires strong communication, reliability, and physical stamina for daily duties.

Ideal candidates will have a high school diploma or equivalent and prior retail or service experience.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication

Physical ability

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Louisiana LLC is seeking a Customer Service Associate to provide a great shopping experience by assisting customers, handling transactions, stocking merchandise, and maintaining store cleanliness. The role requires strong communication, reliability, and physical stamina for daily duties.

Ideal candidates will have a high school diploma or equivalent and prior retail or service experience.