Customer Service Associate I — Retail, Cash & Stock Support

Family Dollar Stores Of Ohio LLC

Parma (OH)

On-site

USD 15,000 - 17,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Family Dollar Stores Of Ohio LLC in Parma, OH is seeking a Customer Service Associate to assist customers, answer questions, and complete sales transactions at the register.

The role involves stocking shelves, unloading deliveries, keeping the store clean and presentable, and maintaining a positive, safe, and respectful shopping environment.

Join our team to build customer relationships, follow procedures, and contribute to a friendly everyday shopping experience.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
  • Excellent customer service and relationship management skills required.
  • Strong organizational and communication skills required.
  • Strong problem-solving and decision-making skills required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
  • Ensure a positive, safe, and respectful environment with professional interactions across customers, associates, and leaders.
  • Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal, ensuring neatness.
  • Other duties as assigned.

Skills

Customer service
Communication skills
Lift 30-50 lbs
Follow instructions
Organizational skills
Problem-solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Ohio LLC in Parma, OH is seeking a Customer Service Associate to assist customers, answer questions, and complete sales transactions at the register.

The role involves stocking shelves, unloading deliveries, keeping the store clean and presentable, and maintaining a positive, safe, and respectful shopping environment.

Join our team to build customer relationships, follow procedures, and contribute to a friendly everyday shopping experience.

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