Customer Service Associate I — Retail, Cash & Stock Support

Family Dollar Stores Of Ohio LLC; Parma (OH); On-site; USD 15,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Ohio LLC in Parma, OH is seeking a Customer Service Associate to assist customers, answer questions, and complete sales transactions at the register.

The role involves stocking shelves, unloading deliveries, keeping the store clean and presentable, and maintaining a positive, safe, and respectful shopping environment.

Join our team to build customer relationships, follow procedures, and contribute to a friendly everyday shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions across customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal, ensuring neatness.
• Other duties as assigned.

Skills

Customer service

Communication skills

Lift 30-50 lbs

Follow instructions

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Ohio LLC in Parma, OH is seeking a Customer Service Associate to assist customers, answer questions, and complete sales transactions at the register.

The role involves stocking shelves, unloading deliveries, keeping the store clean and presentable, and maintaining a positive, safe, and respectful shopping environment.

Join our team to build customer relationships, follow procedures, and contribute to a friendly everyday shopping experience.