Customer Service Associate I - Part-Time Retail Growth

Family Dollar Stores Of Massachusetts LLC; Haverhill (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores of Massachusetts LLC in Haverhill, MA is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle transactions, and maintain store appearance.

The role requires a high school diploma or equivalent, customer service experience, and the ability to lift 30–50 lbs. Strong communication and organizational skills are essential, with a focus on safety and teamwork.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong organizational and communication skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Family Dollar Stores of Massachusetts LLC in Haverhill, MA is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle transactions, and maintain store appearance.

The role requires a high school diploma or equivalent, customer service experience, and the ability to lift 30–50 lbs. Strong communication and organizational skills are essential, with a focus on safety and teamwork.