Customer Service Associate I — Growth & Perks

Family Dollar Stores Of West Virginia LLC; Fairview (KY); On-site; USD 16,531,000 - 22,042,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate to provide a great shopping experience. Responsibilities include assisting customers, handling transactions, stocking, and maintaining store cleanliness. The role emphasizes safety, professionalism, and strong customer relations.

Part-time position located at a store in Fairview, WV area with opportunities to grow within the company. Our team values teamwork, reliability, and a customer-first approach to daily operations.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service in retail, hospitality, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and frequent walking/standing.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks for stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean, restock bathrooms, sweep and mop floors, take out trash, keep areas neat.

Skills

Customer service

Organizational skills

Communication skills

Problem solving

Follow instructions

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to provide a great shopping experience. Responsibilities include assisting customers, handling transactions, stocking, and maintaining store cleanliness. The role emphasizes safety, professionalism, and strong customer relations.

Part-time position located at a store in Fairview, WV area with opportunities to grow within the company. Our team values teamwork, reliability, and a customer-first approach to daily operations.