Customer Service Associate I — Growth & Benefits

Family Dollar Stores Of Virginia LLC; Franklin (VA); On-site; USD 16,531,000 - 20,664,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Virginia LLC is hiring a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions at the register, and help maintain store appearance and stock levels.

The role requires strong customer service skills, reliability, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred, with a focus on safety and professionalism.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environments preferred.
• Ability to follow instructions and interpret documents.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and merchandise recovered.
• Receive merchandise and assist with unloading trucks and stock replenishment.

Skills

Customer service

Communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Job description

Family Dollar Stores Of Virginia LLC is hiring a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions at the register, and help maintain store appearance and stock levels.

The role requires strong customer service skills, reliability, and the ability to lift up to 50 lbs. Prior retail or service experience is preferred, with a focus on safety and professionalism.