Customer Service Associate I

Family Dollar; Conway (AR); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, vision, and pharmacy insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail chain in Conway, Arkansas is seeking a Customer Service Associate I to assist customers and manage sales transactions. Ideal candidates will have a high school diploma and previous customer service experience. Responsibilities include maintaining store cleanliness, managing cash security, and providing a positive shopping experience. Competitive benefits including medical and dental insurance are offered.

Qualifications

• Ability to lift 30-50 lbs. and perform physical tasks.
• Excellent customer service and communication skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Ensure a positive, safe, and respectful environment.
• Maintain store cleanliness, including restrooms and floors.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Associate I role at Family Dollar.

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Responsibilities include, but are not limited to:

• Assist customers with questions and recommendations
• Manage sales transactions at the cash register
• Maintain cash security and protect company assets
• Keep the store stocked and recover merchandise
• Receive merchandise, unload trucks, and replenish stock
• Ensure a positive, safe, and respectful environment with professional interactions
• Maintain store cleanliness, including restrooms and floors
• Perform other duties as assigned

Skills and Experience:

• High school diploma or equivalent preferred
• Previous customer service experience preferred
• Ability to follow instructions and interpret documents
• Ability to lift 30-50 lbs. and perform physical tasks
• Excellent customer service and communication skills
• Strong organizational and problem-solving skills

Perks and Benefits:

• Medical, dental, vision, and pharmacy insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance

We are an equal opportunity employer and committed to diversity. Minors may be considered for certain roles in specific states.

This job description is not a contract and may be modified. Employment is at-will.