Customer Service Associate I

Family Dollar; Bamberg (SC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate I in Bamberg, SC. The role involves assisting customers, managing cash transactions, and maintaining store cleanliness. Ideal candidates should have a high school diploma and previous customer service experience. Benefits include medical insurance, retirement plans, and educational assistance.

Qualifications

• Previous experience in customer service is preferred.
• Ability to lift 30-50 lbs. and meet physical demands.
• Strong organizational and communication skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store cleanliness and organization.

Skills

Customer service

Organizational skills

Problem-solving

Communication skills

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Associate I role at Family Dollar.

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks And Benefits

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

This job is active and accepting applications.