Customer Service Associate I

Family Dollar; Choteau (MT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Choteau, Montana is seeking a Customer Service Associate I to assist customers and manage sales transactions. The ideal candidate should have a high school diploma and previous customer service experience. The role includes maintaining store cleanliness and stock levels, along with providing excellent customer service. Competitive benefits are offered including medical and educational assistance.

Qualifications

• Previous customer service experience in a retail or related environment preferred.
• Ability to lift between 30 and 50 lbs and meet physical demands of the role.
• Strong organizational and communication skills are required.
• Strong organizational and communication skills are essential.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store cleanliness and stock levels.
• Keep the store stocked and assist with stock replenishment.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Physical stamina

Problem solving

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service Associate I role at Family Dollar

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Required skills and experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.