Customer Service Associate I

Family Dollar; Mendenhall (MS); Sur place; USD 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

Résumé du poste

A leading retail company is seeking a Customer Service Associate to enhance the shopping experience by assisting customers, managing sales transactions, and ensuring a clean and well-stocked store. Candidates should preferably have a high school diploma and experience in customer service. This role demands strong organizational and communication skills, as well as the ability to lift 30-50 lbs.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs.
• Excellent customer service and relationship management skills are required.

Responsabilités

• Assist customers with questions and recommendations.
• Manage sales transactions at cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and respectful environment.

Connaissances

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Formation

High school diploma or equivalent

Description du poste

Overview

Join to apply for the Customer Service Associate I role at Family Dollar

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills And Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. Employment is at-will, and any positions may be modified to meet evolving business needs.