Customer Service Associate — Home Improvement Retail

Lowe's Companies, Inc.; Hobbs (NM); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Your Lowe's Customer Service Associate role offers an engaging, customer-focused environment inside our store. You will help customers find products and solutions for home improvements, answer questions, and provide friendly service throughout the day.

Role supports various departments, with flexible tasks like stocking, order processing, and checkout assistance, all while maintaining store standards and customer satisfaction.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail technology

Reading, writing, arithmetic

Prolonged standing

Lift 25 lbs

Job description

Your Lowe's Customer Service Associate role offers an engaging, customer-focused environment inside our store. You will help customers find products and solutions for home improvements, answer questions, and provide friendly service throughout the day.

Role supports various departments, with flexible tasks like stocking, order processing, and checkout assistance, all while maintaining store standards and customer satisfaction.