Customer Service Associate — Home Improvement & Growth

Lowe's Home Centers, LLC; New Bern (NC); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe's is seeking a Customer Service Associate in New Bern, NC to welcome customers and help them find the right products for home improvement needs. You will engage with customers throughout the day, answer questions, and ensure a smooth shopping experience.

This part-time role offers flexible scheduling, access to benefits such as health insurance options, tuition assistance, a 401(k), Employee Stock Purchase Program, and an associate discount.

Qualifications

• 6 months experience using a computer and basic input/output tasks.
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Ability to stand for long periods and lift up to 25 lbs.

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other areas to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint/mix paint, cut/pipe).
• Guide customers through shopping or checkout.

Connaissances

Basic computer use

Retail tech experience

Basic math and literacy

Physical stamina

Description du poste

Lowe's is seeking a Customer Service Associate in New Bern, NC to welcome customers and help them find the right products for home improvement needs. You will engage with customers throughout the day, answer questions, and ensure a smooth shopping experience.

This part-time role offers flexible scheduling, access to benefits such as health insurance options, tuition assistance, a 401(k), Employee Stock Purchase Program, and an associate discount.