Customer Service Associate – Home Improvement & Growth

Lowe's Home Centers, LLC; Paramus (NJ); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Benefits information page

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Paramus, NJ. You will greet customers, help locate products, and ensure a smooth shopping experience across departments. The role includes stocking, processing orders, and assisting at checkout to meet customer needs.

Expect a dynamic store environment with opportunities to train in various areas and develop trade skills. The position is suitable for those who enjoy hands-on customer service and teamwork.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• 6 months of Retail and/or customer service experience (preferred).
• Bi-lingual skills (preferred).
• Certification in trade related to department (preferred).

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail tech

Basic math

Physical stamina

Bilingual (preferred)

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Paramus, NJ. You will greet customers, help locate products, and ensure a smooth shopping experience across departments. The role includes stocking, processing orders, and assisting at checkout to meet customer needs.

Expect a dynamic store environment with opportunities to train in various areas and develop trade skills. The position is suitable for those who enjoy hands-on customer service and teamwork.