Customer Service Associate – Home Improvement & Growth

Lowe's; Fernley (NV); Sur place; USD 21 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades

Résumé du poste

Lowe's is hiring a Customer Service Associate to greet customers, help them find products, and provide friendly service across departments. The role involves assisting with merchandise, answering questions, and ensuring orders/deliveries meet expectations.

Ideal candidates have some computer and retail tech experience, can stand for long periods, lift up to 25 lbs, and are bilingual where possible. Lowe's offers health options, education assistance, a 401(k) plan, an Employee Stock Purchase

Qualifications

• 6 Months experience using a computer to input, access, modify, or output information.
• 6 Months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Retail tech familiarity

Bi-lingual skills

Teamwork

Outils

Smartphones

Tablets

Description du poste

Lowe's is hiring a Customer Service Associate to greet customers, help them find products, and provide friendly service across departments. The role involves assisting with merchandise, answering questions, and ensuring orders/deliveries meet expectations.

Ideal candidates have some computer and retail tech experience, can stand for long periods, lift up to 25 lbs, and are bilingual where possible. Lowe's offers health options, education assistance, a 401(k) plan, an Employee Stock Purchase