Customer Service Associate — Home Improvement & Growth

Lowe's; Chattanooga (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's seeks a Customer Service Associate to welcome shoppers and help them find the right home improvement products. You will answer questions, assist with locating items, and ensure customer needs are met throughout the shopping experience.

This role supports customers in departments such as Appliances, Hardware, or Paint, with opportunities to cross-train. A part-time schedule is offered with access to Lowe's benefits in a friendly team setting.

Qualifications

• 6+ months experience using a computer.
• 6+ months experience using common retail technology.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Computer basics

Retail technology

Reading/writing/arithmetic

Physical stamina

Lifting 25 lbs

Job description

Lowe's seeks a Customer Service Associate to welcome shoppers and help them find the right home improvement products. You will answer questions, assist with locating items, and ensure customer needs are met throughout the shopping experience.

This role supports customers in departments such as Appliances, Hardware, or Paint, with opportunities to cross-train. A part-time schedule is offered with access to Lowe's benefits in a friendly team setting.