Customer Service Associate — Home Improvement & Growth

Lowe's; Gibsonia (Allegheny County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers, help them find products, and provide friendly, knowledgeable service in-store. This entry-level role supports multiple departments, with emphasis on answering questions, locating items, and ensuring accurate orders and deliveries.

The position offers part-time hours, benefits options, and opportunities to grow within the company. You will work in a dynamic retail environment, assisting customers with home improvement needs,

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail tech experience

Basic math

Stamina/standing

Lifting 25 lbs

Job description

Lowe's is hiring a Customer Service Associate to welcome customers, help them find products, and provide friendly, knowledgeable service in-store. This entry-level role supports multiple departments, with emphasis on answering questions, locating items, and ensuring accurate orders and deliveries.

The position offers part-time hours, benefits options, and opportunities to grow within the company. You will work in a dynamic retail environment, assisting customers with home improvement needs,