Customer Service Associate - Home Improvement

Lowe's; Downingtown (Chester County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) with company match

Employee stock purchase program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, assist with locating items, and stock shelves while delivering friendly, accurate service.

The role supports multiple departments, uses basic computer and retail tech skills, and may involve helping with orders, checkouts, and product recommendations. Part-time with flexible schedules is typical.

Qualifications

• Customer service experience or aptitude.
• Bilingual abilities are a plus.
• Familiarity with retail tech (POS, mobile devices).
• Basic math and ability to use a calculator or POS for transactions.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and select products.
• Restock shelves and keep merchandise organized.
• Process orders and deliveries accurately to ensure on-time receipt.
• Assist in other store areas as needed to support customer service.
• Assist with checkout or guide customers through shopping paths.

Skills

Customer service

Bilingual

Retail technology

Basic math

Tools

POS system

Smartphone/Tablet

Inventory management

Job description

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, assist with locating items, and stock shelves while delivering friendly, accurate service.

The role supports multiple departments, uses basic computer and retail tech skills, and may involve helping with orders, checkouts, and product recommendations. Part-time with flexible schedules is typical.