Customer Service Associate: Home Improvement, Flexible Schedules

Lowe's Companies, Inc.; Decatur (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service across departments. You will assist with locating merchandise, stock replenishment, and processing orders while delivering a positive shopping experience.

Being comfortable with standing, basic arithmetic, and teamwork is essential; some roles may involve loading duties and occasional cross-training in other store areas.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Problem solving

Teamwork

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service across departments. You will assist with locating merchandise, stock replenishment, and processing orders while delivering a positive shopping experience.

Being comfortable with standing, basic arithmetic, and teamwork is essential; some roles may involve loading duties and occasional cross-training in other store areas.