Customer Service Associate - Home Improvement & Benefits

Lowe's; St. Charles (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate discount

Stock Purchase Plan

Job summary

Lowe's in St. Charles, IL is hiring a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience.

You will assist with locating merchandise, answer questions, load items when needed, and may rotate across departments to support store operations. This role also offers flexible scheduling and opportunities to grow, along with Lowe's benefits such as health insurance and tuition assistance.

Qualifications

• Experience using a computer for input, data entry, and information retrieval.
• Experience with smartphones and tablets in a retail setting.
• Ability to perform basic arithmetic.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas to improve service.
• Prepare department merchandise per customer needs (e.g., paint tinting, cutting materials).
• Guide customers through shopping or checkout.
• Perform any other duties as assigned.

Skills

Computer usage

Retail tech experience

Basic arithmetic

Physical stamina

Lifting up to 25 lbs

Job description

Lowe's in St. Charles, IL is hiring a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience.

You will assist with locating merchandise, answer questions, load items when needed, and may rotate across departments to support store operations. This role also offers flexible scheduling and opportunities to grow, along with Lowe's benefits such as health insurance and tuition assistance.