Customer Service Associate - Home Improvement Benefits

Lowe's Companies, Inc.; Oaks (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. seeks a Customer Service Associate in Oaks, PA to welcome customers, help them find products, and ensure a smooth shopping experience across departments.

The role emphasizes strong communication, basic computer use, and the willingness to learn, with part-time hours, flexible schedules, and access to Lowe's benefits including health insurance, tuition assistance, and employee discounts.

Qualifications

• 6 months experience using a computer or similar device.
• 6 months experience using common retail technology (smartphones/tablets).
• Able to read, write and perform basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves by identifying empty areas and replenishing supplies.
• Process orders and deliveries accurately to ensure on-time receipt of merchandise.
• Cross-train in other store areas to improve customer service.
• Prepare merchandise in department based on customer needs (e.g., paint, plumbing, lumber).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Basic math

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. seeks a Customer Service Associate in Oaks, PA to welcome customers, help them find products, and ensure a smooth shopping experience across departments.

The role emphasizes strong communication, basic computer use, and the willingness to learn, with part-time hours, flexible schedules, and access to Lowe's benefits including health insurance, tuition assistance, and employee discounts.