Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Waipahu (HI); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades

Job summary

Lowe's is hiring a Customer Service Associate to help customers find products and solutions for home improvement needs. You will greet customers, answer questions, and ensure a positive shopping experience.

This role involves assisting across departments, stocking, and processing orders. Flexible schedules and the opportunity to learn trade skills are highlighted in the benefits overview.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology (smartphones and tablets).
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by organizing shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Basic computer skills

Arithmetic literacy

Physical stamina

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's is hiring a Customer Service Associate to help customers find products and solutions for home improvement needs. You will greet customers, answer questions, and ensure a positive shopping experience.

This role involves assisting across departments, stocking, and processing orders. Flexible schedules and the opportunity to learn trade skills are highlighted in the benefits overview.