Customer Service Associate — Grain & Agronomy

Heartland Co-Op; Spearman (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Heartland Co-Op is seeking a full-time Customer Service Representative in Spearman, TX. The role involves providing timely customer service via email, phone, and in-person, as well as managing billing and payment of merchandise.

Qualified candidates will have a high school diploma or GED and strong customer service skills. Responsibilities include maintaining inventory records and resolving customer issues. The position requires a valid driver's license and may involve lifting up to 50 pounds.

Qualifications

• High school diploma or GED; or relevant experience and/or training.
• Ability to read and comprehend simple instructions and correspondence.
• Customer service experience required.

Responsibilities

• Provide customer service in a timely manner through various channels.
• Assist in resolving customer concerns and complaints.
• Maintain grain, petroleum, feed and agronomy records.

Skills

Customer Service

Team Work

Organizational Support

Dependability

Quality

Attendance/Punctuality

Education

High school diploma or GED

Tools

Grain and inventory software

Job description

Heartland Co-Op is seeking a full-time Customer Service Representative in Spearman, TX. The role involves providing timely customer service via email, phone, and in-person, as well as managing billing and payment of merchandise.

Qualified candidates will have a high school diploma or GED and strong customer service skills. Responsibilities include maintaining inventory records and resolving customer issues. The position requires a valid driver's license and may involve lifting up to 50 pounds.