Grain & Customer Service Specialist

Heartland Co-Op; Earlham (IA); On-site; USD 32,000 - 45,000; Full time

Job summary

Heartland Co-Op in Earlham, IA is seeking a customer-focused Merchandise Clerk who handles billing, processes payments, and assists the location manager by performing essential duties.

You will provide service via email, face-to-face, phone and live chat, bill products, track inventory, and help resolve customer concerns while maintaining accurate records for grain, petroleum, feed and agronomy products.

Qualifications

• High school diploma or equivalent required.
• Ability to read and follow instructions, basic math.
• Experience with customer service preferred.

Responsibilities

• Provide customer service via email, in person, phone and live chat.
• Bill products, receive payments, and reconcile cash at end of day.
• Maintain inventory records for grain, petroleum, feed and agronomy products.

Skills

Customer service

Cash handling

Inventory control

Multi-tasking

Attention to detail

Education

High school diploma

Tools

Grain software

POS (Point of Sale)

Job description

Heartland Co-Op in Earlham, IA is seeking a customer-focused Merchandise Clerk who handles billing, processes payments, and assists the location manager by performing essential duties.

You will provide service via email, face-to-face, phone and live chat, bill products, track inventory, and help resolve customer concerns while maintaining accurate records for grain, petroleum, feed and agronomy products.