Customer Service Associate, Golf Equipment (Part-Time)

2nd Swing, Inc; West Palm Beach, Northern (FL, KY); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

401k company match

PGA membership dues support

Paid Time Off

Discounted Merchandise

Health and Wellness Initiatives

Work Life Balance

Job summary

2nd Swing, Inc. in West Palm Beach, FL is seeking a Part-Time Customer Service Associate for golf equipment. You will assist guests with purchases and trade-ins, both in-store and over the phone, delivering a top-tier customer experience.

Ideal candidates are personable, reliable, and passionate about golf, with knowledge of golf equipment and POS systems.

Weekend shifts are required; the role is on-site and part-time with opportunities within a welcoming, customer-focused culture.

Qualifications

• Prior customer service experience in the golf industry.
• Strong knowledge of golf equipment and technology.
• 2 years of customer service.
• Availability to work a flexible schedule including weekends and evenings.

Responsibilities

• Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
• Assist guests with the checkout process and facilitate trade-in transactions.
• Operate point-of-sale (POS) systems to process customer transitions.
• Respond to customer inquiries both in person and over the phone, providing clear, helpful, and timely information.
• Consistently represent the company and uphold brand standards in all interactions, maintaining a professional demeanor and ensuring a high-quality customer experience.

Skills

Customer service

Golf equipment knowledge

Flexible scheduling

Weekend availability

Tools

POS systems

Job description

Customer Service Associate, Golf Equipment (Part-Time)

Job Category: Retail

Requisition Number: CUSTO001593

• Posted : July 31, 2026
• Part-Time
• On-site

Locations

Showing 1 location

West Palm Beach, FL 33403, USA

Description

As a Part-Time Customer Service Associate at 2nd Swing, you'll help guests complete their golf equipment purchases and trade-ins while delivering a top-tier customer experience. This role is ideal for someone who is personable, reliable, and passionate about golf. You'll use your knowledge of golf equipment and POS systems to guide customers through their transactions and answer questions both in-store and over the phone. Weekend shifts required.

Come work with us, not for us!

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Responsibilities

• Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
• Assist guests with the checkout process and facilitate trade-in transactions.
• Operate point-of-sale (POS) systems to process customer transitions.
• Respond to customer inquiries both in person and over the phone, providing clear, helpful, and timely information.
• Consistently represent the company and uphold brand standards in all interactions, maintaining a professional demeanor and ensuring a high-quality customer experience.

Required Qualifications

• Prior customer service experience in the golf industry
• Strong knowledge of golf equipment and technology
• 2 years of customer service
• Experience withthe game of golf, golfequipmentand technology.
• Availability toworka flexible schedule based on business needs, including weekends and evenings.
• Flexible Scheduling
• 401k company match
• Employee Programs such as PGA membership dues support
• Paid Time Off
• Discounted Merchandise
• Health and Wellness Initiatives
• Work Life Balance

Job types: Part-time, seasonal.

Compensation: $18-$22 per hour, based on experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.