Part-Time Golf Equipment Customer Advocate

2nd Swing, Inc; West Palm Beach, Northern (FL, KY); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

401k company match

PGA membership dues support

Paid Time Off

Discounted Merchandise

Health and Wellness Initiatives

Work Life Balance

Job summary

2nd Swing, Inc. in West Palm Beach, FL is seeking a Part-Time Customer Service Associate for golf equipment. You will assist guests with purchases and trade-ins, both in-store and over the phone, delivering a top-tier customer experience.

Ideal candidates are personable, reliable, and passionate about golf, with knowledge of golf equipment and POS systems.

Weekend shifts are required; the role is on-site and part-time with opportunities within a welcoming, customer-focused culture.

Qualifications

• Prior customer service experience in the golf industry.
• Strong knowledge of golf equipment and technology.
• 2 years of customer service.
• Availability to work a flexible schedule including weekends and evenings.

Responsibilities

• Greet and engage customers in a professional manner to ensure a positive and welcoming experience.
• Assist guests with the checkout process and facilitate trade-in transactions.
• Operate point-of-sale (POS) systems to process customer transitions.
• Respond to customer inquiries both in person and over the phone, providing clear, helpful, and timely information.
• Consistently represent the company and uphold brand standards in all interactions, maintaining a professional demeanor and ensuring a high-quality customer experience.

Skills

Customer service

Golf equipment knowledge

Flexible scheduling

Weekend availability

Tools

POS systems

Job description

2nd Swing, Inc. in West Palm Beach, FL is seeking a Part-Time Customer Service Associate for golf equipment. You will assist guests with purchases and trade-ins, both in-store and over the phone, delivering a top-tier customer experience.

Ideal candidates are personable, reliable, and passionate about golf, with knowledge of golf equipment and POS systems.

Weekend shifts are required; the role is on-site and part-time with opportunities within a welcoming, customer-focused culture.