Customer Service Associate — Flexible Hours & Perks

Lowe's; Bristol (TN); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) matching with company stock-pUY

Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a part-time Customer Service Associate in the United States. You will greet customers, help them find products, answer questions, and support daily store operations across departments such as Appliances, Hardware, and Tool Rental.

Expect varied duties and opportunities to grow with the team. Responsibilities emphasize friendly service, merchandise assistance, stock replenishment, and accurate order processing, with safety and customer satisfaction as top priorities.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Bi-lingual

Basic computer skills

Job description

Lowe's is hiring a part-time Customer Service Associate in the United States. You will greet customers, help them find products, answer questions, and support daily store operations across departments such as Appliances, Hardware, and Tool Rental.

Expect varied duties and opportunities to grow with the team. Responsibilities emphasize friendly service, merchandise assistance, stock replenishment, and accurate order processing, with safety and customer satisfaction as top priorities.