Customer Service Associate | Flexible Hours & Employee Discount

Lowe's Home Centers, LLC; Monroe (NC); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Monroe, NC seeks a Customer Service Associate to welcome customers and help them find products for home improvement. You will assist with merchandise, answer questions, and ensure customer needs are met throughout the day.

Part-time role with opportunities for growth, bilingual skills encouraged, and access to Lowe's benefits and training programs. Join a team focused on service excellence at the store level.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities.
• Minimally lift 25 lbs unassisted or more with accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly customer service.
• Assist customers with locating and handling merchandise.
• Stock replenishment by scanning shelves and restocking supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected.
• Cross-train in other areas to support overall customer service.
• Guide customers through shopping or checkout and fulfill duties as assigned.

Skills

Customer service

Bi-lingual

Communication

Retail experience

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC in Monroe, NC seeks a Customer Service Associate to welcome customers and help them find products for home improvement. You will assist with merchandise, answer questions, and ensure customer needs are met throughout the day.

Part-time role with opportunities for growth, bilingual skills encouraged, and access to Lowe's benefits and training programs. Join a team focused on service excellence at the store level.