Customer Service Associate — Flexible Hours & Benefits

Lowe's Home Centers, LLC; Garner (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Garner, NC. You will welcome customers, help them find products for home improvement, and ensure their needs are met throughout their shopping experience.

The role involves assisting with merchandise, processing orders, and occasionally stocking shelves. Prior retail or customer service experience is valued, and bilingual abilities are a plus. Health benefits and discounts are among the offered perks.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and lifting up to 25 lbs.
• Bilingual skills preferred.
• Certification in trade related to department is a plus.

Responsibilities

• Welcome customers to Lowe's and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Computer literacy

Retail technology

Tools

Smartphones

Tablets

Job description

Lowe's is seeking a Customer Service Associate in Garner, NC. You will welcome customers, help them find products for home improvement, and ensure their needs are met throughout their shopping experience.

The role involves assisting with merchandise, processing orders, and occasionally stocking shelves. Prior retail or customer service experience is valued, and bilingual abilities are a plus. Health benefits and discounts are among the offered perks.