Customer Service Associate — Flexible Hours & Benefits

Lowe's; City of Rochester (NY); Presencial; USD 23.000 - 24.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Descripción de la vacante

Lowe's is hiring a Customer Service Associate to greet customers, help them find products and answer questions as they shop for home improvement needs in our store. You will assist with locating merchandise, processing orders, and ensuring a positive shopping experience.

This position offers flexible scheduling including part-time options, access to health and retirement benefits, education support, employee stock purchase opportunities, and an associate discount to help customers and teammates

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Customer service

Bi-lingual skills

Basic math

Computer usage

Retail technology familiarity

Herramientas

POS system

Smart devices (phones/tablets)

Descripción del empleo

Lowe's is hiring a Customer Service Associate to greet customers, help them find products and answer questions as they shop for home improvement needs in our store. You will assist with locating merchandise, processing orders, and ensuring a positive shopping experience.

This position offers flexible scheduling including part-time options, access to health and retirement benefits, education support, employee stock purchase opportunities, and an associate discount to help customers and teammates