Customer Service Associate | Flexible Hours & Benefits

Lowe's; McAllen (TX); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate Discount

Job summary

Lowe's is hiring a Customer Service Associate in the United States for a part-time role focused on helping customers find products, answering questions, and delivering friendly, efficient service throughout the store. You will assist with locating merchandise, stocking shelves, processing orders, and supporting multiple departments as needed.

The position emphasizes welcoming customers, handling purchases, and providing clear guidance to ensure a positive shopping experience.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Basic arithmetic

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's is hiring a Customer Service Associate in the United States for a part-time role focused on helping customers find products, answering questions, and delivering friendly, efficient service throughout the store. You will assist with locating merchandise, stocking shelves, processing orders, and supporting multiple departments as needed.

The position emphasizes welcoming customers, handling purchases, and providing clear guidance to ensure a positive shopping experience.