Customer Service Associate - Flexible Hours, Tuition & 401(k)

Lowe's Home Centers, LLC; New Castle (PA); In loco; USD 19.000 - 26.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descrizione del lavoro

Lowe's Home Centers, LLC is seeking a part-time Customer Service Associate to welcome customers and help them find products for home improvement needs. You will engage with customers throughout the day, assist with locating merchandise, and ensure customer needs are met.

You will work in various departments depending on hiring needs, with duties including stocking, processing orders, and cross-training in other areas to deliver excellent service. Bilingual skills are a plus.

Competenze

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Preferred: bilingual skills.
• Preferred: certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Mansioni

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Conoscenze

Customer service

Retail experience

Bilingual (English/Spanish)

Strumenti

Retail POS systems

Smartphones & tablets

Descrizione del lavoro

Lowe's Home Centers, LLC is seeking a part-time Customer Service Associate to welcome customers and help them find products for home improvement needs. You will engage with customers throughout the day, assist with locating merchandise, and ensure customer needs are met.

You will work in various departments depending on hiring needs, with duties including stocking, processing orders, and cross-training in other areas to deliver excellent service. Bilingual skills are a plus.