Retail Customer Experience Specialist — Flexible Hours + Benefits

Lowe's Home Centers, LLC; Monroe (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Monroe, MI. You will welcome customers, help them find products for home improvement, and provide problem-solving support throughout the shopping experience.

You may work in various departments such as Appliances, Hardware, Tools, Paint, and Home Décor, with duties including assisting customers, stocking, and handling orders. The role emphasizes friendly service and teamwork.

Qualifications

• 6 months experience using a computer and inputting information
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and basic arithmetic skills

Responsibilities

• Welcome customers and provide friendly, professional service
• Assist customers with locating and handling merchandise
• Stock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other store areas to improve customer service
• Prepare department merchandise (e.g., tint paints, cut pipe, wood, drywall)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech proficiency

Basic math skills

Tools

Smartphones and tablets

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Monroe, MI. You will welcome customers, help them find products for home improvement, and provide problem-solving support throughout the shopping experience.

You may work in various departments such as Appliances, Hardware, Tools, Paint, and Home Décor, with duties including assisting customers, stocking, and handling orders. The role emphasizes friendly service and teamwork.