Guest Experience Associate — Fast-Paced Pizza Service

Domino's Pizza; Newton (IA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Pizza discounts

Job summary

Domino's Pizza is seeking a Customer Service Representative to ensure positive experiences for customers through calls, online orders, and in-person inquiries. You will handle orders, assist with pizza customization, and resolve issues with professionalism.

The role emphasizes fast-paced environments, teamwork, and excellent communication. Training is provided, and opportunities for internal promotion are highlighted for a rewarding career with Domino's.

Qualifications

• Must be at least 16 years old.
• Team player with a positive attitude.
• Excellent communication and interpersonal skills.
• Ability to work evenings, weekends, and holidays.
• Comfortable talking to customers in person and over the phone.
• Experience in a fast-paced environment is a plus.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Enter orders accurately into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Excellent communication

Friendly demeanor

Team player

Punctual

Tools

POS system

Job description

Domino's Pizza is seeking a Customer Service Representative to ensure positive experiences for customers through calls, online orders, and in-person inquiries. You will handle orders, assist with pizza customization, and resolve issues with professionalism.

The role emphasizes fast-paced environments, teamwork, and excellent communication. Training is provided, and opportunities for internal promotion are highlighted for a rewarding career with Domino's.