Customer Service Associate

Wawa, Inc.; Willow Grove (PA); On-site; USD 20,664 - 25,830; Part time

Benefits offered by this job

Medical coverage

401(k) with matching

Paid time off

Flexible schedules

Store discounts

Job summary

A popular convenience store chain is looking for a Customer Service Associate in Montgomery County. This role involves engaging with customers, preparing food items, and managing cash register operations. Candidates should possess strong communication skills, the ability to multitask, and be at least 16 years old. Benefits include medical coverage, paid time off, and flexible schedules. Competitive hourly rates from $15.00 to $18.75.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items and keep the coffee station clean.
• Operate the cash register and handle payments.
• Ensure stores are well-stocked and inviting.
• Complete store housekeeping duties as needed.

Skills

Customer service skills

Communication

Multitasking

Job description

Overview

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What You’ll Do

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards; assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Benefits

• Inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally. Benefits include medical, dental, vision, and mental health coverage; ESOP; 401(k) with matching; Education Assistance Program; paid parental leave; store discounts; paid time off; flexible schedules; and additional wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s).

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Compensation

The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am – 6am.

Accommodations

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail] or 1-800-444-9292.

EEO Statement

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect, and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.