Customer Service Associate

Wawa, Inc.; Tinton Falls (NJ); On-site; USD 23,763 - 29,274; Part time

Benefits offered by this job

Medical/dental/vision benefits

Employee Stock Ownership Plan

401(k) with matching

Education Assistance Program

Paid parental leave

Store discounts

Flexible schedules

Paid time off

Access to wellness programs

Job summary

A popular convenience store chain is looking for a Customer Service Associate to ensure excellent customer experiences. Responsibilities include greeting customers, food preparation, cash register operation, and maintaining store cleanliness. Ideal candidates possess strong communication skills, can multitask in a fast-paced environment, and enjoy teamwork. The position offers part-time hours with a pay range of $17.25 to $21.25 per hour, plus additional benefits, ensuring a positive work environment.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met.
• Prepare food items and keep the coffee station clean and organized.
• Operate the cash register and handle various transactions.
• Ensure stores are well-stocked and inviting.
• Maintain cleanliness and safety by following policies.
• Complete store housekeeping duties.

Skills

Communication skills

Customer service skills

Multitasking

Teamwork

Job description

Customer Service Associate at Wawa, Inc.

Join Wawa, Inc. as a Customer Service Associate (CSA) and help customers experience the best of Wawa every day.

Seniority Level

• Entry level

Employment Type

• Part-time

Job Function

• Other
• Retail

What you'll do:

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built‑to‑order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age‑restricted products.
• Ensure our stores are well‑stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits

• We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.
• At Wawa, extensive benefits are available, including medical/dental/vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to other benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s).

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

The hourly range for this position is $17.25 - $21.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.