Customer Service Associate

Wawa, Inc.; Williamsport (Lycoming County); On-site; USD 20,664 - 25,830; Part time

Benefits offered by this job

Medical, dental, vision benefits

Employee Stock Ownership Plan (ESOP)

401(k) with matching

Education Assistance Program

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Access to wellness programs

Job summary

Wawa, Inc. in Williamsport, PA is seeking enthusiastic associates to provide exceptional customer service while preparing food items and managing cash operations. Ideal candidates will thrive in a fast-paced environment, enjoy teamwork, and have great communication skills.

This role offers a competitive hourly wage between $15.00 and $18.75, benefits including health coverage and a 401(k) plan, as well as flexible schedules and store discounts.

Qualifications

• Must be 16+ years old with reliable transportation.

Responsibilities

• Greet and engage with customers to ensure needs are met.
• Prepare food items and keep coffee station clean.
• Operate cash register and handle payments.
• Maintain well-stocked shelves and keep the store clean.

Skills

Communication and customer service skills

Ability to multitask in a fast-paced environment

Teamwork

Job description

What You’ll Do

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built‑to‑order sandwiches, specialty beverages and pizzas; keep your coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age‑restricted products.
• Maintain well‑stocked shelves and keep the store fresh, full, and inviting.
• Help keep the stores clean and safe by following all established policies, procedures and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash and more.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Benefits

• Medical, dental, vision and mental health benefits.
• ESOP (Employee Stock Ownership Plan).
• 401(k) with matching.
• Education Assistance Program.
• Paid parental leave.
• Store discounts.
• Paid time off.
• Flexible schedules and access to additional wellness programs.
• Eligibility for Wawa benefits is defined under the terms of the plan(s).

The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.