Customer Service Associate

Wawa, Inc.; Orlando (FL); On-site; USD 20,664 - 25,830; Part time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with matching

Education Assistance Program

Paid parental leave

Flexible schedules

Job summary

A leading convenience store chain in Florida is seeking a Customer Service Associate to engage with customers and prepare food items. The ideal candidate should have great communication skills, thrive in a fast-paced environment, and enjoy team collaboration. This role offers competitive hourly pay ranging from $15.00 to $18.75, plus a $1.50 shift differential for night hours.

Qualifications

• Must be 16+ years old with reliable transportation.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built‑to‑order sandwiches, specialty beverages, and pizzas.
• Operate the cash register and handle payments.
• Ensure stores are well‑stocked and shelves remain inviting.
• Help keep stores clean and safe.

Skills

Great communication and customer service skills

Ability to thrive in a fast‑paced environment

Enjoys working in a team environment

Job description

Join to apply for the Customer Service Associate role at Wawa, Inc.

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. Our Associates are the secret ingredient that truly sets Wawa apart. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high together. We’re team players, day‑brighteners, and go‑getters, building skills to thrive and opening doors to new career opportunities. We’re proud to be part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go.

What you’ll do

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built‑to‑order sandwiches, specialty beverages, and pizzas while keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age‑restricted products.
• Ensure our stores are well‑stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits

• We offer inclusive benefits and rewards that support Associates financially, physically, and emotionally, including medical/dental/vision and mental health coverage, an ESOP, 401(k) with matching, an Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to wellness programs.
• Eligibility for Wawa benefits is defined under the terms of the plan(s).

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

The hourly range for this position is $15.00 – $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12 am – 6 am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.