Customer Service Associate

Wawa, Inc.; Chester (VA); On-site; USD 20,664 - 25,830; Part time

Benefits offered by this job

Medical/dental/vision benefits

Employee Stock Ownership Plan

401(k) with matching

Flexible schedules

Paid time off

Job summary

A leading convenience store chain in Virginia is seeking a Customer Service Associate. This role involves greeting customers, preparing food items, and ensuring store cleanliness. Ideal candidates will have great communication skills, be able to multitask, and enjoy teamwork. The hourly wage ranges from $15.00 to $18.75, with additional benefits like medical coverage and paid time off.

Qualifications

• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.
• Thrives in a fast-paced environment.

Responsibilities

• Greet and engage with customers courteously.
• Prepare food items and maintain cleanliness.
• Operate cash register and handle payments.
• Keep stores well-stocked and inviting.

Skills

Great communication skills

Customer service skills

Ability to multitask

Job description

Join to apply for the Customer Service Associate role at Wawa, Inc.

We believe we can make life a little better every day – one smile, hoagie, or experience at a time. Our Associates are part of a caring team that’s dedicated to helping all of us fly high together. We’re proud to be part of a winning team of Associate owners who shape our success, committed to helping our communities and one another at every turn.

What you'll do:

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, built‑to‑order sandwiches, specialty beverages, and pizzas while keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age‑restricted products.
• Ensure our stores are well‑stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits

• We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. Benefits include medical/dental/vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to other benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s).

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12 am - 6 am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal‑opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.