Customer Service Associate

Par Mar Stores; West Virginia; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Training program

Opportunity for advancement

Pay increases

Flexible schedules

Annual review/evaluation

Employee referral bonus program

Company paid life insurance

Weekly pay

Job summary

Par Mar Stores is seeking a Customer Service Associate to join our team in West Virginia. You will help guests with purchases, provide prompt service, and uphold store standards.

The role emphasizes teamwork, reliable communication, and flexibility to adapt to change. Training is provided and opportunities for advancement are available, with weekly pay and benefits aligned with our company policies.

Qualifications

• High School diploma or equivalent preferred.
• 0-6 months’ work experience.

Responsibilities

• Maintain store to meet management needs while delivering excellent customer service.
• Complete transactions by scanning items or entering prices and processing payment.
• Verify age-restricted products compliance for tobacco, alcohol, and lottery.
• Prepare food and beverages following safe handling procedures.
• Keep store, register area, and backroom clean and organized.
• Ensure store exterior cleanliness.
• Coordinate deliveries per company policy.
• Maintain a safe, secure environment following safety methods.
• Record time worked accurately.
• Complete daily paperwork and record-keeping.

Skills

Customer service

Communication

Teamwork

Adaptability

Attention to detail

Education

High School diploma or equivalent

Tools

POS system

Cash handling

Job description

Position: Customer Service Associate
Reports to: Store Manager

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.
Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred
• 0-6 months’ work experience

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following:

• Training program
• Opportunity for advancement
• Pay increases
• Flexible schedules
• Annual review/evaluation
• Employee referral bonus program
• Company paid life insurance
• Weekly pay