Customer Service Associate

Parmarstores; Chillicothe (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

A local retail store in Chillicothe, Ohio, is seeking a Customer Service Associate to provide prompt and reliable service to guests. This role requires a strong commitment to teamwork, good communication skills, and the ability to adapt to changes. Responsibilities include maintaining store organization, completing customer transactions, ensuring compliance with age-restricted products, and preparing food while adhering to safety standards. Candidates should have a high school diploma and be at least 16 years of age. Training will be provided.

Qualifications

• High School diploma or equivalent preferred.
• Must be at least 16 years of age.
• Must successfully complete company training.

Responsibilities

• Maintain store to management needs while giving excellent service.
• Complete transactions by scanning or manually inputting prices.
• Ensure compliance with age-restricted products.
• Prepare food and beverage following proper safety procedures.
• Maintain cleanliness of store and area.
• Ensure deliveries comply with policy.
• Adhere to safety methods.
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Skills

Customer service

Cash handling

Teamwork

Communication

Adaptability

Education

High School diploma or equivalent

Tools

POS system

Cash register

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: