Customer Service Associate

Par Mar Stores; Fairmont (WV); On-site; USD 24,000 - 32,000; Full time

Job summary

Par Mar Stores is seeking a Customer Service Associate to ensure guests receive prompt and reliable service. The role emphasizes teamwork, clear communication, and adaptability in a fast-paced retail environment.

You will handle transactions, follow age-restriction policies, prepare food and beverages safely, and maintain cleanliness inside and outside the store while meeting company standards and daily paperwork requirements.

Qualifications

• Strong commitment to teamwork and good communication skills.
• Ability to adapt well to change.
• Provide prompt and reliable service to guests.

Responsibilities

• Maintain store to meet management needs while delivering excellent customer service to guests.
• Process transactions by scanning products or manually keying prices, finalize sale and collect payment.
• Enforce compliance with age-restricted products such as tobacco, alcohol and lottery.
• Prepare food and beverages following safe handling procedures.
• Keep store, register area and backroom clean and organized.
• Maintain cleanliness outside of the store.
• Ensure deliveries are made according to company policy.
• Maintain a safe/secure environment adhering to company safety methods.
• Record time worked as required.
• Complete daily paperwork/record-keeping.

Skills

Teamwork

Communication

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: