Customer Service Associate

University of Arkansas; United States; Remote; USD 31,000 - 40,000; Full time

Job summary

An established industry player is seeking a Customer Services Associate Fiscal Support Specialist to join their team. This role focuses on maintaining the Parking Office while delivering exceptional customer service to all visitors. The ideal candidate will be professional, knowledgeable, and ready to assist with parking-related inquiries on campus. With a commitment to teamwork and diversity, this organization offers a supportive environment where your contributions will directly enhance the experience of those they serve. If you have a passion for customer service and a desire to make a difference, this opportunity is perfect for you.

Benefits

Medical, Dental, and Vision plans

Holiday, Vacation, and Sick Leave

Education discount for staff and dependents

Up to 10% matched contribution for retirement

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• Must provide excellent customer service and accurate information.
• Must be ACIC/NCIS certified (can be completed after hire).

Responsibilities

• Maintain the Parking Office and provide excellent customer service.
• Knowledgeable about all aspects of parking on the UAMS Campus.

Skills

Customer Service

ACIC/NCIS Certification

Communication Skills

Education

High School diploma or equivalent

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date: 06/06/2025

Type of Position: Clinical Staff - Medical Ancillary Support

Job Type: Regular

Work Shift:

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) offers a unique combination of education, research, and clinical programs that promote teamwork and diversity. We are committed to being a collaborative healthcare organization focused on improving patient care and the lives of Arkansans.

UAMS benefits and perks (available for benefits-eligible positions only):

• Health: Medical, Dental, and Vision plans for qualifying staff and family
• Holiday, Vacation, and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below are the details for the position, including any supplementary documentation and questions to review before applying. To apply, click the Apply button.

The University of Arkansas is an equal opportunity institution. We do not discriminate in education programs or activities, including admission and employment, based on protected categories such as age, race, disability, religion, sex, sexual orientation, etc. Questions regarding Title IX can be directed to our Title IX Coordinator or the U.S. Department of Education Office for Civil Rights.

Applicants must have proof of legal authority to work in the U.S. on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For assistance or questions about a job posting, contact Human Resources at [e-mail].

Department: OPS | Campus Operations Parking Office

Department's Website:

Summary of Job Duties: The Customer Services Associate Fiscal Support Specialist maintains the Parking Office and provides excellent customer service. They must provide accurate information, maintain professionalism, and be knowledgeable about all aspects of parking on the UAMS Campus. Must be ACIC/NCIS certified (can be completed after hire) and have a valid driver’s license.

Qualifications:

• High School diploma, GED, or equivalent

Additional Information:

Salary: $31,200 annually / $15.00 hourly

Required Documents: Resume

Optional Documents:

Special Instructions:

Recruitment Contact: Please contact [e-mail] for recruiting questions.

Applications must be uploaded at https://uasys.wd5.myworkdayjobs.com/UASYS. Do not send applications to the contact email.

Pre-employment Screening: Includes TB screening, criminal background, FBI check, motor vehicle report, sex offender registry, and substance testing. Criminal history is evaluated in relation to job responsibilities.

Physical Activity Levels: Hearing, finger manipulation, talking, sitting, standing, crawling, crouching, kneeling, reaching, stooping, walking.

Benefits Eligible: Yes