Customer Service Associate

Gulfside Healthcare Services, Inc.; Town of Florida (NY); On-site; USD 32,000 - 38,000; Full time

Job summary

Gulfside Healthcare Services, Inc. operates a thrift shoppe where a Customer Service Associate provides cashier services and assists customers with inquiries to create a welcoming shopping experience.

They engage with customers, coworkers, and volunteers with empathy and professionalism, restock the shoppe, and help at other store locations as needed, including occasional after-hours shifts and holidays.

Qualifications

• High School Diploma/GED required.
• Minimum of 2 years cashier and customer service experience required.
• Experience in a thrift or consignment shop preferred.

Responsibilities

• Provide cashier service to customers by utilizing a cash register, POS and/or credit card terminal.
• Welcome and engage with customers as they enter the shoppe and respond to customer questions.
• Provide excellent interaction and customer service to customers, co-workers, and volunteers both in shoppe and over the phone.
• Straighten and restock the shoppe throughout the day, before opening and after closing.
• Ensure returns and /or go-backs are returned to their proper department at end of shift.
• Assist in other areas of thrift shoppe when necessary including at other thrift shoppe locations.
• This position will occasionally require working during non-operating store hours and holidays, which may include restocking days and promotional evening and weekend

Skills

Cashier experience

Customer service

Education

High School Diploma/GED

Job description

Description

Our Thrift Shoppe Customer Service Associates embody our mission of providing compassionate care and support to those in need. They creating a welcoming environment for customers, offer assistance with inquiries, and ensuring a positive shopping experience. With a focus on integrity and empathy, they handle transactions with care, assist in merchandising, and contribute to maintaining a tidy store. Their dedication to our values of dignity, respect, and community engagement helps us to fulfill our commitment to serving others with excellence.

EDUCATION AND QUALIFICATIONS:

• High School Diploma/GED required
• Minimum of 2 years cashier and customer service experience required
• Experience in a thrift or consignment shop preferred

ESSENTIAL JOB RESPOSIBILITIES:

• Provide cashier service to customers by utilizing a cash register, POS and/or credit card terminal.
• Welcome and engage with customers as they enter the shoppe and respond to customer questions.
• Provide excellent interaction and customer service to customers, co-workers, and volunteers both in shoppe and over the phone.
• Straighten and restock the shoppe throughout the day, before opening and after closing.
• Ensure returns and /or go-backs are returned to their proper department at end of shift.
• Assist in other areas of thrift shoppe when necessary including at other thrift shoppe locations.
• This position will occasionally require working during non-operating store hours and holidays, which may include restocking days and promotional evening and weekend

Qualifications

Education

Preferred

High School/GED or better.

Experience

Preferred

Minimum of 2 years cashier and customer service experience required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.