Thrift Store Cashier/ Store Assistant

Caringhouse Projects, Incorporated; Ventnor City (NJ); On-site; USD 26,000 - 38,000; Full time

Job summary

Caringhouse Projects, Incorporated is seeking a friendly Cashier/Store Assistant for our thrift store in Ventnor City, NJ. You will operate the register, assist shoppers, process donations, and help keep the floor organized and inviting.

The role emphasizes accurate cash handling, customer service, and teamwork with volunteers and staff. Prior retail or thrift store experience is preferred; high school diploma or equivalent is desirable.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail or thrift store settings preferred.
• Ability to process cash accurately.
• Strong customer service and communication skills.
• Ability to work with volunteers and the public.
• Good organizational and time-management skills.
• Ability to stand and lift during shifts.
• Knowledge of donated merchandise types.

Responsibilities

• Greet customers and provide friendly, professional service.
• Operate the cash register and handle payments accurately.
• Count cash, give correct change, and balance the drawer.
• Follow cash-handling and loss-prevention procedures.
• Answer questions about merchandise and store policies.
• Receive donations courteously and process them.
• Sort and price donated items according to guidelines.
• Prepare merchandise for display and sale.
• Stock and rotate products on the sales floor.
• Maintain clean, organized displays and areas.
• Assist customers in locating items and move large items as needed.
• Keep checkout and donation areas tidy.
• Identify damaged or unsellable items per procedures.
• Assist with opening/closing procedures.
• Monitor floor for safety and maintenance issues.
• Report concerns to Store Manager.
• Work with staff and volunteers to ensure smooth operations.
• Follow organizational policies and safety requirements.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Communication skills

Operate cash register

Teamwork with volunteers

Stand/lift merchandise

Independent work

Detail-oriented

Education

High school diploma or equivalent

Job description

Job Summary

The Cashier/Store Assistant is responsible for providing excellent customer service and assisting with the daily operations of the Thrift Store. This position operates the cash register, assists customers, accepts and processes donated merchandise, sorts and prices items, stocks the sales floor, and maintains a clean, organized, and welcoming store environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail, cahier, thrift store, customer service, or related experience preferred.
• Ability to accurately handle cash and operate a cash register.
• Strong customer service and communication skills.
• Ability to work effectively with customers, coworkers, volunteers, and members of the public.
• Good organizational and time-management skills.
• Ability to identify merchandise that is damaged, defective, or unsuitable for sale.
• Ability to work independently and as part of a team.
• Dependable, punctual, and professional.
• Ability to stand, walk, bend, reach, and lift throughout the workday.
• Ability to lift and carry merchandise and donations as required.
• Retail or thrift store experience
• Knowledge of clothing, household goods, furniture, or other commonly donated merchandise.
• Ability to determine appropriate pricing based on condition, quality, and store guidelines.
• Ability to work effectively with volunteers.

General Duties and Responsibilities

• Greet customers and provide friendly, professional, and helpful customer service.
• Operate the cash register and accurately process cash, credit/debit cards, and other approved forms of payment.
• Accurately count cash, provide correct change, and maintain an appropriate cash drawer.
• Follow all cash-handling and loss prevention procedures.
• Answer customer questions regarding merchandise, pricing, store policies, and sales.
• Receive donations from the public in a courteous and professional manner.
• Sort donated merchandise according to store guidelines and condition.
• Inspect donated items to determine whether they are suitable for resale.
• Process and tag clothing, household goods, furniture, books, accessories, and other donated merchandise.
• Prepare merchandise for display and sale.
• Stock and rotate merchandise on the sales floor.
• Maintain organized, clean, and attractive displays and merchandise area.
• Assist customers with locating merchandise and, when appropriate, moving or carrying larger items.
• Keep checkout areas, sales floors, donation areas, and other assigned areas clean and organized.
• Assist with organizing, cleaning, and preparing donated merchandise.
• Identify damaged, unsafe, or unsuitable merchandise and dispose of or handle it according to store procedures.
• Assist with receiving and organizing donations designated areas.
• Assist with store opening and closing procedures.
• Replenish merchandise and maintain appropriate inventory levels on the sales floor.
• Monitor the sales floor and report safety, security, or maintenance concerns to the Store Manager.
• Handle customer concerns professionally and refer complaints or issues to management when necessary.
• Work cooperatively with other staff and volunteers to support efficient store operations.
• Follow all organizational policies, procedures, safety requirements, and store guidelines.
• Perform other duties as assigned