Customer Service Associate

Ollie's Bargain Outlet, Inc.; Taylor (MI); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Customer Service Associate to join their dynamic team. In this role, you'll be the face of the store, providing exceptional service while ensuring a welcoming environment for all customers. Your responsibilities will include operating the register, assisting with store maintenance, and fostering customer loyalty through positive interactions. This position offers a flexible schedule and opportunities for growth within a supportive culture that values teamwork and commitment. If you're passionate about delivering great service and want to be part of a team that cares, this opportunity is perfect for you.

Benefits

20% Employee Discount

Flexible Schedule

Career Growth Opportunities

Qualifications

• Preferred high school diploma or equivalent.
• 6 months of prior retail experience preferred.

Responsibilities

• Greet and acknowledge every customer with a positive approach.
• Accurately operate the register and assist with training new associates.
• Maintain store appearance and assist with merchandising products.

Skills

Customer Service

Teamwork

Retail Experience

Positive Attitude

Education

High School Diploma

Job description

Join to apply for the Customer Service Associate role at Ollie's Bargain Outlet, Inc.

5 days ago Be among the first 25 applicants

Join to apply for the Customer Service Associate role at Ollie's Bargain Outlet, Inc.

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
  
  

Ollie’s Associate Benefits

• 20% employee discount
• Flexible Schedule
• Strong field sales career growth & talent development culture for top performers.
  
  

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.

Primary Responsibilities

• Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
• Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the store appearance and complete any additional responsibilities and/or duties as assigned
  
  

Qualifications

• High School diploma or equivalent preferred
• 6 months of prior retail experience preferred
• Ability to work evenings, weekends, and holidays on a regular basis
• A positive attitude and team player who wants to engage and serve customers
  
  

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.
  
  

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Retail

Referrals increase your chances of interviewing at Ollie's Bargain Outlet, Inc. by 2x

Sign in to set job alerts for “Customer Service Specialist” roles.

Customer Assistance Representative Full Time

Customer Service Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Southgate, MI $50,000.00-$70,000.00 3 months ago

Customer Service Representative - State Farm Agent Team Member

Southgate, MI $40,000.00-$60,000.00 4 months ago

Detroit, MI $38,000.00-$52,000.00 1 year ago

Customer Relations Representative - State Farm Agent Team Member

Farmington, MI $35,000.00-$75,000.00 4 months ago

Customer Service Representative - State Farm Agent Team Member

On-Call Admissions Front Desk Staff (Applicant Pool)

Customer Service Representative - State Farm Agent Team Member

Westland, MI $35,000.00-$70,000.00 6 months ago

Customer Service Representative - State Farm Agent Team Member

Ypsilanti, MI $45,000.00-$52,000.00 3 months ago

Customer Service Representative - State Farm Agent Team Member

Livonia, MI $30,000.00-$70,000.00 6 months ago

Customer Support Representative (Hybrid)

Airport Customer Service Agent - DTW (Spirit)

Westland, MI $42,000.00-$70,000.00 3 months ago

Customer Experience Associate- Future Opportunities

Future Opening: Customer Service Representative - State Farm Agent Team Member

Livonia, MI $40,000.00-$60,000.00 2 years ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.